Refund policy

1) REFUND POLICYΒ 

Last Updated: 04.12.2025

Thank you for choosing TarotAlive for your intuitive guidance and spiritual services.
Please read this Refund Policy carefully before making a purchase.


1. Non-Refundable Digital Services

All readings and spiritual services offered by TarotAlive are digital, personalized, and created specifically for each client.
For this reason, the following services are non-refundable:

  • Tarot readings

  • Psychic insights

  • Energy reports

  • Personalized rituals

  • PDF or written readings

  • Any intuitive or spiritual guidance delivered digitally

  • Any service where preparation or work has already begun

Once the reading or service has been started or delivered, refunds cannot be issued.


2. Cancellations Before Work Begins

If you contact us within 30 minutes of your purchase and work has not yet begun:

βœ” You may receive a full refund.

After this period, or once preparation has started, cancellations and refunds are no longer possible.


3. Non-Delivery or Technical Issues

If you did not receive your reading due to a technical error:

  • We will resend your reading, or

  • Provide the content in an alternative format

This is handled through redelivery, not refund.


4. Dissatisfaction With Outcomes

TarotAlive services are interpretive and intuitive in nature.
Differences in interpretation, perceived accuracy, or personal expectations do not qualify for refunds.

We do not offer refunds based on:

  • A reading not matching expectations

  • A prediction not unfolding as hoped

  • Discomfort with intuitive guidance


5. Unauthorized Chargebacks

If a dispute or chargeback is filed:

  • Delivery records

  • Timestamps

  • Email correspondence

  • Preparation materials

may be submitted to the payment processor as evidence.


6. Contact Us

We are here to help and ensure that your experience is smooth.

πŸ“© support@TarotAlive.com



⭐ 2) TERMS OF SERVICE (TarotAlive.com)

Last Updated: [Insert Date]

Welcome to TarotAlive. By accessing or using our website or services, you agree to the following Terms of Service.


1. Nature of Services

TarotAlive provides:

  • Tarot readings

  • Psychic insights

  • Energy interpretations

  • Spiritual and intuitive guidance

All services are for personal insight, reflection, and entertainment purposes and are not substitutes for professional medical, legal, psychological, or financial advice.


2. No Guarantees

TarotAlive does not guarantee:

  • Specific outcomes

  • Future events

  • Actions of third parties

  • Reconciliation, financial improvement, health outcomes, or any promised result

Readings reflect energy at the time of the session and can shift.


3. Eligibility

By purchasing, you confirm that you:

  • Are at least 18 years old, and

  • Are using your own payment method and information

Those under 18 require parental consent.


4. Intellectual Property

All content on TarotAlive β€” including:

  • Readings

  • Written reports

  • Ritual texts

  • Images, graphics, branding

  • Website content

is the exclusive property of TarotAlive and may not be:

❌ Copied
❌ Distributed
❌ Reproduced
❌ Resold
❌ Used to train AI models
❌ Published without permission


5. User Conduct

Users agree not to:

  • Harass staff

  • Abuse services

  • Submit false information

  • Purchase with fraudulent intent

  • Spam, hack, or misuse the platform

We reserve the right to refuse service when necessary for safety or integrity.


6. Payments & Refunds

All purchases are subject to our Refund Policy, which is incorporated into these Terms.


7. Delivery

Delivery times are estimates.
Delays may occur due to:

  • High volume

  • Missing information from the client

  • Technical issues

  • Energy work requiring additional time


8. Limitation of Liability

TarotAlive is not responsible for:

  • Decisions made as a result of readings

  • Emotional or financial impact

  • Relationship outcomes

  • Job or health changes

  • Any indirect damages

You agree that you are using these services of your own free will.


9. Amendments

TarotAlive may update these Terms at any time.
Continued use of the site constitutes agreement with updated Terms.


10. Contact

For questions:

πŸ“© tarotalivebycecilia@gmail.com