Refund policy
1) REFUND POLICYΒ
Last Updated: 04.12.2025
Thank you for choosing TarotAlive for your intuitive guidance and spiritual services.
Please read this Refund Policy carefully before making a purchase.
1. Non-Refundable Digital Services
All readings and spiritual services offered by TarotAlive are digital, personalized, and created specifically for each client.
For this reason, the following services are non-refundable:
-
Tarot readings
-
Psychic insights
-
Energy reports
-
Personalized rituals
-
PDF or written readings
-
Any intuitive or spiritual guidance delivered digitally
-
Any service where preparation or work has already begun
Once the reading or service has been started or delivered, refunds cannot be issued.
2. Cancellations Before Work Begins
If you contact us within 30 minutes of your purchase and work has not yet begun:
β You may receive a full refund.
After this period, or once preparation has started, cancellations and refunds are no longer possible.
3. Non-Delivery or Technical Issues
If you did not receive your reading due to a technical error:
-
We will resend your reading, or
-
Provide the content in an alternative format
This is handled through redelivery, not refund.
4. Dissatisfaction With Outcomes
TarotAlive services are interpretive and intuitive in nature.
Differences in interpretation, perceived accuracy, or personal expectations do not qualify for refunds.
We do not offer refunds based on:
-
A reading not matching expectations
-
A prediction not unfolding as hoped
-
Discomfort with intuitive guidance
5. Unauthorized Chargebacks
If a dispute or chargeback is filed:
-
Delivery records
-
Timestamps
-
Email correspondence
-
Preparation materials
may be submitted to the payment processor as evidence.
6. Contact Us
We are here to help and ensure that your experience is smooth.
π© support@TarotAlive.com
β 2) TERMS OF SERVICE (TarotAlive.com)
Last Updated: [Insert Date]
Welcome to TarotAlive. By accessing or using our website or services, you agree to the following Terms of Service.
1. Nature of Services
TarotAlive provides:
-
Tarot readings
-
Psychic insights
-
Energy interpretations
-
Spiritual and intuitive guidance
All services are for personal insight, reflection, and entertainment purposes and are not substitutes for professional medical, legal, psychological, or financial advice.
2. No Guarantees
TarotAlive does not guarantee:
-
Specific outcomes
-
Future events
-
Actions of third parties
-
Reconciliation, financial improvement, health outcomes, or any promised result
Readings reflect energy at the time of the session and can shift.
3. Eligibility
By purchasing, you confirm that you:
-
Are at least 18 years old, and
-
Are using your own payment method and information
Those under 18 require parental consent.
4. Intellectual Property
All content on TarotAlive β including:
-
Readings
-
Written reports
-
Ritual texts
-
Images, graphics, branding
-
Website content
is the exclusive property of TarotAlive and may not be:
β Copied
β Distributed
β Reproduced
β Resold
β Used to train AI models
β Published without permission
5. User Conduct
Users agree not to:
-
Harass staff
-
Abuse services
-
Submit false information
-
Purchase with fraudulent intent
-
Spam, hack, or misuse the platform
We reserve the right to refuse service when necessary for safety or integrity.
6. Payments & Refunds
All purchases are subject to our Refund Policy, which is incorporated into these Terms.
7. Delivery
Delivery times are estimates.
Delays may occur due to:
-
High volume
-
Missing information from the client
-
Technical issues
-
Energy work requiring additional time
8. Limitation of Liability
TarotAlive is not responsible for:
-
Decisions made as a result of readings
-
Emotional or financial impact
-
Relationship outcomes
-
Job or health changes
-
Any indirect damages